lgpartylink Privacy Policy – How We Handle Your Data

1. What Data We Collect

lgpartylink collects personal data from you in the following ways and categories:

Information you provide directly

• Registration details: full legal name, date of birth, gender, and Philippine mobile number.
• Account credentials: username and password (passwords are stored in hashed form and are never visible to staff).
• Contact information: email address and, where provided, residential address.
• Identity verification documents: a valid Philippine government-issued ID such as a PhilSys National ID, Passport, or Driver's License, submitted during KYC.
• Payment information: bank account details or e-wallet identifiers (such as GCash or Maya account references) linked to your transactions. We do not store full payment credentials beyond what is needed to process and reconcile transactions.

Information collected automatically

• Device and browser information: device type, operating system, browser version, and screen resolution.
• Usage data: pages visited, games played, session duration, and in-platform navigation patterns.
• Connection data: IP address, approximate location based on IP, and connection timestamps.
• Cookie and tracking data: see the Cookies section below for details.

2. How We Use Your Data

lgpartylink uses the personal data we collect for the following purposes:

• Account management: creating and maintaining your account, authenticating your identity on login, and processing account-related requests.
• Transaction processing: facilitating deposits and withdrawals in Philippine Peso via your registered payment methods.
• Identity verification: completing KYC checks to confirm your age and identity before processing your first withdrawal, in accordance with standard platform compliance requirements.
• Security and fraud prevention: detecting unusual account activity, investigating potential breaches, and protecting both you and the platform from fraud, money laundering, or misuse.
• Platform operations: analysing usage patterns to improve game availability, fix technical issues, and optimise the platform experience.
• Customer support: responding to your questions, resolving account issues, and handling complaints or disputes.
• Communications: sending account notifications, transaction confirmations, security alerts, and — where you have opted in — promotional communications about platform updates or offers.
• Responsible gaming: monitoring for patterns that may indicate problem gambling and providing relevant tools or information where appropriate.

We process your data only where we have a legitimate basis to do so — primarily for the performance of your account agreement with us, compliance with legal obligations, and our legitimate interest in operating a secure and fair platform.

3. Data Sharing

lgpartylink does not sell your personal data. We may share data with third parties only in the following limited circumstances:

• Payment processors: your payment details are shared with the relevant bank, Instapay/PESONet operator, GCash, or Maya to complete deposit and withdrawal transactions in ₱ PHP.
• KYC and identity verification providers: government ID documents may be passed to a third-party verification service to complete the KYC process. These providers process data solely for verification purposes.
• Technology and infrastructure providers: hosting, security, and analytics vendors who support platform operations. All such vendors are contractually required to handle your data securely and only for the agreed purpose.
• Legal and regulatory requirements: we may disclose personal data where required by applicable law, a court order, or a lawful request from a government authority.
• Fraud and security investigations: data may be shared with relevant authorities or industry partners where we have reasonable grounds to suspect fraud, money laundering, or other illegal activity.

Any third party who receives your data is required to maintain its confidentiality and security, and is not permitted to use it for any purpose other than the one for which it was shared.

4. Data Security

lgpartylink applies technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key security measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• OTP-based two-step verification on your registered Philippine mobile number for account login and sensitive account actions.
• Password hashing — your password is never stored in readable form.
• Access controls ensuring that only authorised personnel can access account data, limited to what is necessary for their role.
• Regular security reviews of platform infrastructure and data handling processes.

While we take security seriously, no online platform can guarantee absolute security. You play an important role in protecting your own account — keep your password private, never share your OTP, and contact us immediately at [email protected] if you suspect unauthorised access.

5. Cookies & Tracking

lgpartylink uses cookies and similar technologies to support platform functionality and improve your experience. Here is how we use them:

• Essential cookies: required for the platform to function correctly — maintaining your login session, remembering language and display preferences, and enabling security features. These cannot be disabled without affecting your use of the platform.
• Analytics cookies: used to understand how players interact with the platform — which games are most used, where navigation issues occur, and how sessions flow. This data is aggregated and not linked to your identity for marketing purposes.
• Security cookies: help detect unusual session behaviour, bot activity, and potential fraud attempts.

Most browsers allow you to control cookie settings through their preferences. Disabling cookies beyond essential ones may affect some platform features. We do not use cookies to track your activity on third-party websites outside of lgpartylink.

6. Data Retention

lgpartylink retains your personal data for as long as your account is active and for a period afterwards as required by applicable legal and compliance obligations. Specific retention periods are guided by the following:

• Account and transaction records are retained for a minimum period following account closure to satisfy standard financial record-keeping requirements.
• KYC documents are retained for the period required under applicable identity verification and anti-money laundering standards.
• Support and communication records are kept for a reasonable period to allow for dispute resolution and quality assurance.
• Data collected solely for analytics purposes is anonymised or deleted on a shorter cycle.

When your data is no longer required, it is securely deleted or anonymised. You may request earlier deletion of certain data — see the Your Rights section below — though some data may need to be retained to meet legal obligations even after such a request.

7. Your Rights

As a player using lgpartylink from the Philippines, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered account details.

8. Minors & Age Restriction

lgpartylink is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age is verified at registration and again during KYC before a player's first withdrawal.

If we become aware that personal data has been collected from a person under 21, that account will be closed, any balance will be reviewed, and the associated personal data will be deleted in accordance with our retention obligations.

If you believe a minor has registered on lgpartylink, please contact us at [email protected] so we can investigate promptly.

9. Changes to This Policy

lgpartylink may update this Privacy Policy from time to time to reflect changes in platform operations, applicable legal requirements, or data handling practices. When material changes are made, we will notify registered players via an in-platform notification or an email to your registered address before the changes take effect.

The date shown at the top of this page reflects when the policy was last updated. We encourage you to review this page periodically, especially if you have been away from lgpartylink for a while.

Continued use of the platform after an updated policy has taken effect constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you should stop using the platform and contact support to request account closure.

10. Contact Us

For any questions, concerns, or requests related to your personal data and this Privacy Policy, reach the lgpartylink support team at:

We aim to respond to data-related requests within a reasonable timeframe. For general platform questions, the FAQ page may have a quicker answer.